2.1 If you have received a defective product, please contact us within 3 days of receiving the product and report the defect. Please ensure that you provide us with all relevant information and photos to document the defect.

2.2 After receiving your report, we will review the reported defect. We reserve the right to review and approve the defect before a return or refund can be issued.

2.3 If your complaint is approved, we will provide you with instructions for returning the product. Please ensure that the product is returned in its original packaging and that all accessories are included.